Privacy Policy
Courfinity Ltd (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share personal data when you use our website and purchase or access our online courses.
1. Who we are
2. Personal data we collect
3. How we collect personal data
4. How we use your personal data
5. Lawful bases for processing
6. Sharing your personal data
We only share what is needed and require appropriate safeguards.
7. International transfers
8. Data retention
9. Your rights
To exercise your rights, contact customerservice@courfinity.com.
10. Security
11. Cookies
12. Changes to this policy
1. Who we are
Controller: Courfinity Ltd Address: 3rd Floor, 86–90 Paul Street, London, EC2A 4NE, United Kingdom Contact Email: customerservice@courfinity.com
2. Personal data we collect
We may collect the following categories of personal data:
- Identity and contact data: name, email address, billing address, and other details you provide.
- Account data: login details and profile information (if you create an account).
- Transaction data: purchases, payment status, and related details.
- Technical data: IP address, device information, browser type, and usage data.
- Course activity data: progress and engagement with course content.
- Communications: messages you send to us and our responses.
3. How we collect personal data
We collect personal data when you:
- Register for an account
- Purchase a course or licence
- Use course content and resources
- Contact us
- Use our website (including via cookies)
4. How we use your personal data
We use personal data to:
- Provide access to courses and manage your account
- Process payments and deliver purchases
- Provide customer support
- Improve our website and courses
- Send service messages (for example, purchase confirmations and important updates)
- Send marketing messages where you have consented or where permitted by law (you can opt out at any time)
- Comply with legal obligations and protect our rights
5. Lawful bases for processing
We process personal data under one or more of the following bases:
- Contract: to provide the services you request
- Legitimate interests: to operate and improve our business and services
- Consent: for certain marketing and cookie use
- Legal obligation: where required by law
6. Sharing your personal data
We may share personal data with trusted third parties who help us run our business, such as:
- Website and course platform providers (for example, LearnWorlds)
- Payment processors
- Email and analytics providers
- Professional advisers (legal, accounting, and similar)
We only share what is needed and require appropriate safeguards.
7. International transfers
Some service providers may process data outside the UK. Where this happens, we use appropriate safeguards (such as standard contractual clauses) to protect your data.
8. Data retention
We keep personal data only for as long as necessary for the purposes described in this policy, including legal, accounting, or reporting requirements.
9. Your rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent (where processing is based on consent)
To exercise your rights, contact customerservice@courfinity.com.
10. Security
We use appropriate technical and organisational measures to protect personal data. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.
11. Cookies
We use cookies and similar technologies. Please see our Cookie Policy for more details.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website.
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